Contact support

If you're stuck after checking the troubleshooting pages, reach the Edithly team through:

• Email — [email protected] for any questions or issues
• Support, available from the account/Subscription menu inside the app
• Join our Discord for quick questions and community help
• The API reference at API (or the live explorer at app.edithly.com/docs) for developer and integration questions
• The product site at edithly.com

What to include

To help the team resolve things quickly, include:

• What you were trying to do, and what happened instead
• The chat, repository, or visual link involved (if applicable)
• Roughly when it happened
• Your account email and current plan

This is especially useful for billing issues (include the invoice date and amount) and generation issues where credits were charged (include the chat link and approximate time).

Have any other questions? Just mail us at [email protected].